Our Privacy Policy + Terms and Conditions

Privacy Policy for Highland Window and Door

Effective Date: August 7, 2024

Introduction

Highland Window and Door (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the contact form on our website, highlandwindowanddoor.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the contact form on the Site.

Information We Collect

When you use the contact form on our Site, we collect the following information:

  1. Personal Data
    We collect personally identifiable information that you voluntarily provide to us when you use our contact form. This includes your name, email address, and phone number.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected via the contact form to:

  • Respond to your inquiries, comments, or questions.
  • Communicate with you about our products and services.

Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties without your consent, except in the following circumstances:

  • By Law or to Protect Rights: If we believe release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

Contact Us

SMS consent and phone numbers will not be shared with third parties for marketing purposes.

If you have questions or comments about this Privacy Policy, please contact us at:

Highland Window and Door
Email: [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

Conclusion

Your privacy is important to us, and we are committed to safeguarding your information. Thank you for entrusting Highland Window and Door with your personal information.

Terms and conditions: 

Terms of Service must have an SMS disclosure that includes the types of messages consumers can expect to receive, texting cadence, message and data rate notices, privacy policy links, and opt-out instructions.

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from Highland Window and Door, you may receive messages related to the following:

Meeting reminders
Follow-up messages
Billing inquiries
Example: “Hello, this is a friendly reminder of our upcoming meeting with the NatureCraft Design team at 426 S. Link Ln Fort Collins, CO 80524 on February 2, 2024 at 3:00pm. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per week.

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from Highland Window and Door in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing [email protected] or calling us at 970-296-8377.
Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy + Terms and Conditions page.
Message frequency may vary